Stack Your Tech Strategically and Responsibly

apartment jobs, apartment careers

Stack Your Tech Strategically and Responsibly

With the multifamily industry entrenched in the world of social distancing, many operators have been quickly vetting and implementing new technologies to help support their operations. Adopting a tech provider can often be a daunting task, as there are various points of consideration, such as cost, tech support, integration and the identification of performance benchmarks. 
Social distancing and a new baseline of operations has also shifted the factors that impact the decision to implement new technology.
First and foremost, operators should be aware of these factors when vetting the provider. Seeking systems with an open API model serves as a solid starting point, because they are more easily integrated. Here are some equally important things to look for during the due diligence process: 
Check references 
Checking references of PropTech providers is an excellent way to evaluate the way they conduct business. In addition to inquiring about their support levels for onsite staff, the quality of their communication during the implementation process and the responsiveness of their team, it’s a great way to see how quickly they are able to pivot. The global pandemic introduced an abundance of variables not witnessed in the industry for quite some time, or maybe ever. The ability of a PropTech provider to pivot quickly and provide solutions to new problems will be crucial to the success of a business.
Remote assistance 
A customer-service element is more crucial than ever in a social distancing environment. Onboarding a tech provider is never an instant process, and your team a……