Concierge | Lincoln Property Company

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Charlotte, North Carolina, Responsibilities: Manage the front desk and office area Plan/attend Resident events Follow up with residents Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed. Conduct yourself in a manner representative of the quality of our product. You will be a primary contact between the residents, prospective resident and the company. Promote positive and proactive resident relations by working to make the living experience the highest quality. Respond to complaints, follow-up on work orders, and handle general customer service needs of the property. Responsible for collecting rent and other payments/deposits Accept and disburse Resident packages Qualifications EDUCATION: A high school education or equivalent is required. A college degree or equivalent is preferred. OTHER CONSIDERATIONS Working knowledge of Word, Excel as well as Internet Explorer. Additional knowledge and comfort with Windows XP preferred Excellent interpersonal, motivational, writing, management and leadership skills Proficient in math Outgoing, friendly personality Good organizational skills, follow-up and follow through Understanding and experience with a wide range of property management/accounting software Marketing and budgeting experience Ability to handle multiple tasks at one time Exceptional communication, customer service and people skills Self-motivated; can work independently Detail-oriented Basic typing and computer skills including ability to find information on the Internet Hotel, hospitality or other service experience a plus A valid driver’s license is required Benefits Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement. Additional Requirements Must be willing to work flexible shifts between 7:00am and 11:00pm

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