Concierge | Alliance Residential

apartment jobs, apartment careers

Los Angeles, California, Opportunity Starts Here: Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we’ve revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that’s really why we are here in the first place – to build homes, lifestyles, and opportunities for those who call Alliance home. It’s this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement. If you’re looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you’ve come to the right place. Welcome home. A Day in the Life: As the Concierge, you are responsible to maintain the luxurious appearance of the community and create a safe environment for our residents. You will be expected to ensure that the leasing office is presentable. You will also need to have a working understanding of the property’s amenities and be able to help residents with their property needs. What You’ll Do: Assist residents with amenities and services provided Take the initiative to train and develop using the exceptional resources provided Maintain a professional appearance and demeanor when on the job Deliver innovative and creative ideas to enhance the look and impression of the community Responsible for cleaning offices, pool areas, laundry facility areas, and other common areas on the community Maintain and follow Alliance’s standards and procedures Report damaged, unassigned work, or hazardous areas to Service Supervisor Maintain company’s customer service standards What You’ll Need to Succeed: Required: High school diploma or equivalent is preferred Preferred: 2 years of multi-family industry experience Previous concierge experience OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills Attend all required Alliance Residential Company maintenance trainings Ability to effectively work in a team setting and collaborate with administrative staff Possess and practice exceptional safety skills while on the job Be highly motivated and have a positive attitude Ability to prioritize multiple tasks, follow-up, and follow through Awareness of working long hours outdoors and in the elements Professional appearance and demeanor What You’ll Receive: Professional and upbeat work environment Competitive compensation and incentives Paid training and professional development opportunities Generous paid time off including vacation, sick, holiday, birthday and volunteer time Low Premiums for Medical, dental and vision coverage; including access to telemedicine Paid parental leave for eligible new parents Flexible spending account Health saving account with Company match 401k program with Company match Housing discounts (When available) Flexible hours and remote positions (when available) Company-paid life insurance Short and long term disability coverage Team building events Associate wellness program, including financial wellness (partnerships with Gradifi and Bank of America) Regional and National Award programs Associate referral bonus program

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