Google and Yelp are temporarily removing some features from Google My Business as a result of limitations caused by the COVID-19 situation.
FROM GOOGLE “During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there may be some temporary limitations and delays in support as we prioritize critical services.”
For the time being, these features will be temporarily limited or removed.
Reviews & Q&A
Google My Business will not be publishing any new reviews, review replies, or new Q&A until further notice. Existing reviews, review replies, and Q&A will still be visible.
Presumably, any newly submitted reviews, replies, and questions will eventually be published when Google has the resources to do so.
We want to assure you that we take the health and well-being of our community, customers, and associates very seriously. Like you, we’re closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic.